I had a 40 year old furnace that I figured couldn't be fixed. Called these guys and got a repair appointment next day. Eric was very polite, helpful and gave me the bad news that I needed to replace it. We talked options and he went and found me a new unit that met all of my requests at a very reasonable price. The next day (today), Nolvin and Brandon came out to install the new unit. They were very polite, layed down tarps all the way from the door to the unit and worked diligently to do a very professional install, and cleaned up after themselves. Of course they ran the unit, walked me through all the features, and demonstrated the new thermostat. I am so happy!
- Kathleen G.
Very pleased with my service today. The technician is real nice and definitely seems to know these machines - mine is a ductless air unit. He nailed the problem down very quickly and is fixing it up as I write this review. And he is doing a little extra work to keep the problem from happening again. Mainly a very dirty drainage system that caused condensation to back up and leak into my house from the unit. I would use these folks again in the future. Thanks!
- Dave G.
They came to my door step and did a free diagnostic. Told me what was wrong with the system and have me a fair price. The system had additional parts bad and didn’t charge me extra. Nolvin did the repair for the unit it took nine hours but it has been done right and I’m really satisfied. I will recommend them to my neighbors.
- Debra P.
The people at Service All-Stars were great, I called to schedule services and had someone at the door pretty fast In the middle of summer. Josue was able to answer all my questions and even showed me pictures of the issues with my air system. I will definitely be using them again if I have any other problems. Great prices and service for sure.
- Jose L.
From the beginning I was very satisfied with our experience. I was able to call, get a quote (while other companies did not return our calls or were less than transparent). Scheduling was very easy, and we received a reminder the day before. On the day of, Sal came out to service and clean my boiler. He and the crew called in advance and showed up on time. He walked me through the initial inspection, pointed out potential concerns, and detailed the work to be done. In addition, he was able to answer my questions about our radiators and how to do proper in-home maintenance on them. The work was completed efficiently and to our satisfaction. I can’t recommend this service enough.
- Zachary D.
After receiving quotes from 4 other companies, I decided on hiring this company because of their professionalism and attention to detail. Emerson, Otto and Danny, did an amazing job installing my new AC unit. They were clean, efficient, and very thorough.
- Rey W.
My flame in my gas heater wouldn't stay on. Of course it happened on a weekend, so I called the emergency number and Rudy picked up the call right away. He came out within the hour and fixed the furnace. Luckily, it was a simple fix so I had heat on one of the coldest days of the year. Rudy was very professional and courteous. I highly recommend this local small San Francisco business.
- Esther M.
Wow, this company is so responsive and they have great availability. Jose is extremely knowledgeable and thorough. Their pricing is fair, they are efficient and extremely easy to work with. I highly recommend them! We had to buy a new unit and I love that they offered financing. Update! The crew just finished installing my new AC unit. This was the most considerate and professional group of technicians I've ever worked with! Omar, Frederico, and Cesar were absolutely top notch. They are incredibly polite and left the place cleaner than it was when they got here! Customer service A+
- Juliet M.
Omar was my service tech and he was excellent! He called when he was en route, he arrived within the window of time committed, he wore shoe coverings before he entered my home, he was professional, personable, and informative. Thank you Omar for a great experience.
- Kim B.